Refund Policy

At EPASSPORT.US, customer satisfaction is our top priority. If you are not satisfied with the services provided, you may be eligible for a refund under the conditions outlined below.

Eligibility for Refund

Refunds may be issued under the following circumstances:

• The service has not yet been started or processed.

• There was a duplicate payment.

• You accidentally selected the wrong service and did not proceed.

• A service error occurred on our part.

• Your application is rejected due to our error.

Please note:
We do not issue refunds once your application has been submitted to the relevant authority or processing has begun. All fees for services are non-refundable once work has started.

How to Request a Refund

To request a refund, please complete our refund request form below:

You will need to provide:

• Full Name

• Order Number

• Email Address used for the application

• Reason for Refund Request

• Supporting documentation (if any)

Once submitted, our team will review your request and respond within 5-7 business days.

Contact for Refund Queries

If you have any questions about your refund or need assistance, feel free to contact our support team:

📧 Email: contact@epassport.us
📞 Phone: +1 877-757-6684